These General Terms and Conditions ("Terms") govern the use of services provided by Linkformoney Sàrl, a company registered in Luxembourg with its registered office at 6, Boulevard Pierre Dupong, L-1430 Luxembourg, acting under its brand name "BeeNoble" (hereinafter referred to as "BeeNoble," "we," "us," or "our"). By using our services, you ("User" or "Organization") agree to these Terms. If you do not agree to these Terms, you may not use our services.
2.1 Service Overview: BeeNoble provides a platform that enables nonprofit organizations ("Users") to receive digital donations from supporters. All donations collected via BeeNoble are held in a pooled account managed by our financial partner, VIVA.COM, under an account in the name of Linkformoney.
2.2 Fees and Commissions:
BeeNoble Commission: BeeNoble deducts a service fee of 5% plus VAT at the rate of 17% (total commission 5.85%) from the donations received before distributing the net amount to the Users.
VIVA.COM Fees: In addition to BeeNoble's service fee, VIVA.COM charges separate fees for processing transactions. These include fees for receiving funds into the pooled account and for transferring funds to the User's designated account. Users acknowledge and agree that these fees will be deducted from their donations before the net amount is distributed.
The exact details of VIVA.COM's fees are available on our website. Users are encouraged to review them regularly, as they may change.
3.1 Eligibility: To use our services, Users must be legally established nonprofit organizations or associations authorized to receive donations under applicable law.
3.2 Registration Information: Users must provide accurate and complete information when registering an account with BeeNoble. They are responsible for maintaining the accuracy of their information and securing their account credentials.
3.3 Account Security: Users are solely responsible for the security of their account and any activity conducted through it. BeeNoble shall not be liable for any loss or damage resulting from unauthorized account use.
4.1 Prohibited Uses: Users agree not to use BeeNoble's services for any illegal or unauthorized purposes, including but not limited to fraud, money laundering, or other criminal activity. BeeNoble may suspend or terminate any User's access for violations.
4.2 Compliance with Laws: Users must comply with all relevant laws and regulations applicable in Luxembourg and their home country.
5.1 Receipt and Pooling of Donations: All donations are received into a pooled account held by Linkformoney and managed by VIVA.COM.
5.2 Distribution of Donations: BeeNoble distributes the net amount (after deduction of fees and VAT) to the User's designated bank account regularly, as set in their account preferences.
5.3 Currency and Conversion Fees: All transactions are processed in Euros (EUR). BeeNoble is not liable for any conversion charges applied by Users' financial institutions.
6.1 Legal Compliance: BeeNoble handles Users' data in compliance with the General Data Protection Regulation (GDPR) and other applicable Luxembourg data protection laws.
6.2 Data Collection and Use: We collect personal data only as necessary for delivering our services, ensuring security, fulfilling legal obligations, and improving the User experience. See our Privacy Policy for full details.
6.3 Data Security: We apply appropriate technical and organizational safeguards including encryption, access control, and periodic audits.
6.4 Sharing and Disclosure: BeeNoble does not sell or rent User data. We only share data with trusted partners when essential for service delivery or compliance.
6.5 User Rights: Users have rights to access, rectify, delete, or restrict their personal data and can request data portability. These rights may be exercised by contacting us at info@beenoble.com.
6.6 Retention: Data is retained only as long as required for legal, regulatory, or service-related purposes.
7.1 General Limitation: To the maximum extent permitted by law, BeeNoble is not liable for indirect or consequential damages, including but not limited to lost profits, lost data, or unauthorized access.
7.2 Maximum Liability: BeeNoble's liability is limited to the total donations processed on behalf of the User during the month preceding the incident, minus applicable fees and VAT.
Users agree to indemnify and hold harmless BeeNoble, its affiliates, employees, and agents from any claims, losses, or liabilities resulting from their use of the services or breach of these Terms.
9.1 By the User: Users may close their account at any time by written request. Remaining balances, minus fees, will be transferred to the User's account.
9.2 By BeeNoble: We may suspend or terminate access at any time for breach of Terms or legal violations.
BeeNoble may amend these Terms at any time. Updates are published on our website and become effective immediately. Continued use implies acceptance.
These Terms are governed by Luxembourg law. Any disputes will be resolved exclusively by the courts of Luxembourg.
Linkformoney Sàrl
6 Boulevard Pierre Dupong
L-1430 Luxembourg
Email: info@beenoble.com